Tips & Tricks: Service Now

Service Now is the new ticketing system used by ITS. Many of you out there have already started to use Service Now. For those of you that have not or might need a refresher, did you know that we have some video tutorials on how to enter in a ticket and check on the status of your issue? You can view these video tutorials by going to and clicking on “Watch a Video” at the bottom of the screen. Or you can go directly to page in ITS documentation by clicking here.

Service Now Video Tutorials