Karen Warren

ITS Helpdesk Finds a New Home

The ITS Student Helpdesk has relocated to the front of the recently renovated Exley lobby where it will enjoy increased visibility in a highly trafficked area outside of Pi Cafe. This move is actually a return to its roots from 10 years ago.  Only now the Helpdesk has an updated, customer-centric look including a service window.  The space features new lighting, paint, comfortable furniture and a 65″ display.  Students will now have easy access to stop and ask questions or learn something new.  It invites people to come by for more than a hardware failure.  Helpdesk consultants are looking forward to their new digs where they are integrated into the flow of the campus community. 


This move was not the only one to take place this summer.  Cardinal Print services left its location in Usdan and is now in the space vacated by the Helpdesk.  Print Services are now located in Exley 116 adjacent to the Service Center, creating an auxiliary services corridor.   print_svcs